Tuesday, September 30, 2008

Crucial.com Honored with BizRate Circle of Excellence Award

Crucial.com recognized for providing outstanding customer satisfaction for the 7th year in a row

Fremont, CA, 29 September, 2008 -- Lexar Media, a leading global provider of memory products for digital media, today announced that for the 7th consecutive year, Crucial.com was awarded the BizRate® Circle of Excellence Award. Crucial.com is one of 81 elite online retail recipients to have met the rigid criteria set by BizRate Research for outstanding service from September 1, 2007 through August 15, 2008. This prestigious annual award is judged by customers, and recognizes the very best online retailers in customer satisfaction.

"We're extremely proud to receive this honor for the 7th straight year. Our customers really drive our success - they continually provide us with great feedback, which takes the guesswork out of understanding and responding to their needs," commented Rus Miller, director of e-commerce for Lexar Media. "We're always ready to listen to our customers in an effort to improve our performance."

Crucial.com received above-average customer ratings on seven key satisfaction
metrics, including:

1. Overall satisfaction
2. Product selection
3. Ease of finding products
4. Repurchase intent
5. Product met expectations
6. On-time delivery
7. Customer support

Source: Lexar

No comments:

Advertisement – Deals